to the information collected on the Zilingo/ Zilingotrade website or App (“Platforms”). The
Zilingo uses and protects the information that you give while using the Platforms and intends to
provide visitors/ customers/ users with clear and complete information about the data and
information that is collected and the way that data and information is stored and used. ZILINGO
values the privacy of its users.
Zilingo does not sell products to be purchased by children under the age of 18, nor does it
intend to provide any services or use of platforms for children under the age of 18. We do not|
knowingly collect personal data relating to children under the age of 18. If you are under 18
years of age, you can use our website only by involving your parents or guardians.
us at the email address or phone numbers mentioned below if you have any questions or
THROUGH” OR SIMILAR STATEMENTS AVAILABLE IN ZILINGO REGISTRATION, YOU
ACKNOWLEDGE THAT YOU HAVE BEEN KNOWN AND UNDERSTAND THE TERMS OF
PERSONAL DATA AS REQUIRED AND ACCORDING TO THESE POLICY TERMS.
COLLECTION OF INFORMATION
Zilingo only collects information wherever it is essential to us and where it is relevant to our
Contract and operations so as to be able to provide you with the best experience and service.
We may collect the following personal data from you:
device you use to access the Platform .
In the event that you accept that you have no objection to being provided with this
information to send you information based on your interests and usage which we think
you may find useful or which you may have requested from us, regarding our products
For as long as either required to us by law or as relevant for the purpose stated above:
Browsing the Zilingo App or Website will not require you to provide any personal details. You
may remain anonymous and we will not be able to identify you unless you register and
create an account with Zilingo using the process mentioned on the App.
Zilingo will not sell, share or trade your personal information collected online with third
parties, except in the case of relevant information being passed onto our third – party
logistics partners or third-party payment partners as necessary, to process your order,
payments and delivery. This would include, but may not be limited to, name, bank account /
credit card / debit card, shipping address and other order related information.
Personal information collected online will be disclosed within our corporate group for
internal use only.
We may also send you marketing and/or promotional materials which you can unsubscribe
from at anytime.
By accepting these Terms and Conditions you agree and accept that all information provided
by you will be true and accurate and will be kept up to date and that you will inform us of
changes in the same, which you can do by accessing your ZILINGO Account. Information
related to your orders is stored with us, but for security reasons, cannot be retrieved directly
by us. However, you may access this and other account related/marketing/promotional
information by logging into your Account on the App.
In case you wish add or delete or update your Personal Information please write to us on
Contact Us and we will update your request.
User Undertaking : User further agrees that Zilingo may disclose and transfer User’s Personal
Data to third party service providers that are providing Users with services (including but not
limited to data entry, database management, promotions, products and services alerts,
delivery services, payment extension services, authentication and verification services and
logistics services) (“Service Providers”). These Service Providers are only permitted to use
Users Personal Data in connection with the purposes specified herein above. User accept
and agree that ZILINGO cannot be held liable for misuse of passwords, unless such misuse is
a result of our actions. User(s) agree that Zilingo may disclose and transfer User(s) Personal
Data to Zilingo’s affiliated companies and/or their designated Service Providers.
Zilingo’s Undertaking: Zilingo will endeavor to ensure that all information collected from you
is safely and securely stored. We will protect your personal information by:
Exceptions: Zilingo is committed in its endeavor to comply with Applicable laws governing
the protection of personal data. However, in exceptional circumstances, if Zilingo is required
by law to disclose personal information, specifically if the disclosure is deemed essential to
prevent a threat to life or health, or for other law enforcement purposes, it will do so.
Miscellaneous: When User visit Zilingo, the company’s servers will automatically record the
information that your browser sends whenever you visit our website. This information is
collected to help us customize and/or improve our website/app and the services and
experience we provide and will not be used in association or conjunction with any other
personal information. Zilingo may establish relationships with other parties and websites to
offer User the benefit of products and services which Zilingo does not offer. Zilingo may
to these third-party sites. The privacy policies of those other parties may differ from Zilingo,
and have Zilingo no control over the information that User may submit to those third
responding to any offers, products or services advertised by those parties. Zilingo may also
choose to use Google Analytics features of Display Advertising, including but not restricted
to the following: Remarketing, Google Display Network Impression Reporting, DoubleClick
Campaign Manager integration, and Google Analytics Demographics and Interest Reporting.
However, you can use the Google Ads Settings (https://www.google.com/settings/ads), to
opt out of Google Analytics for Display Advertising and customize Google Display Network
advertise online third party vendors, including Google, may show Zilingo ads on sites across
the internet. Zilingo and third party vendors, which may include google, use first party
cookies (such as the google analytics cookie) and third party cookies (such as the doubleclick
cookie) together to inform, optimize, and serve ads based on visitors’ past visits to Zilingo, as
well as report how ad impressions, other uses of ad services, and interactions with these ad
impressions and ad services are related to visits to Zilingo. Zilingo employ commercially
reasonable security methods to prevent unauthorized access to the Platform, to maintain
data accuracy and to ensure the correct use of the information Zilingo hold. No data
transmission over the internet or any wireless network can be guaranteed to be perfectly
secure. As a result, while Zilingo try to protect the information Zilingo hold, Zilingo cannot
guarantee the security of any information User transmit to Zilingo and Users do so at their
own risk. By accepting these Terms and Conditions you accept that Zilingo reserves the right
changes to this policy will be made available immediately on the website and/or mobile
immediately. User agree that any information Zilingo hold about User (as described in this
Information Technology Act 2000 and rules made there under, the name and contact details
of the Grievance Officer are provided below:
Ms. Srishti Pandey